Category Archives: Unified Communications

Voice Recognition Takes Next Step with TellMe

Great article in CNET discussing TellMe and it’s move towards “conversational understanding”. Over a decade ago, I remember using the first iterations of voice recognition on my PC. It was clunky, seldom got my accent right and had limited uses. … Continue reading

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Re: Great Lync 2010 Review on Network World

Mike Heck over at Network World wrote up a great review on Lync 2010. Specifically ten things he loves about Lync: Constant Contact Multimedia Meet Ups Pick Your Device Contextual Calling Softphone Features Contact Drill Down HD Video Skill Search … Continue reading

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Re: Market Primed for Microsoft Lync, Survey Says

Nice article on a recent survey showing the pent up demand for Microsoft Lync. The survey was fielded by Osterman Research, and shows that 30% of respondents plan to deploy Lync in the next 12 months. More impressive is the … Continue reading

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Moving on from Unified Communications

We just announced that I would be leaving the Microsoft Lync (nee Office Communications Server or OCS) team to move to a new role in the Online Services Division at the end of the month. More on new role in … Continue reading

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Schoolboy Error: Zeus Kerravala Compares Apple to Orchard

We haven’t seen Zeus Kerravala from The Yankee Group in Redmond UC hallways for quite some time. But reading this recent article, I wonder if he has been spending a bit too much time in San Jose, CA J. I … Continue reading

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Talking about YouTube – Telefonzentralen Wurf Event

 Not sure what he’s saying, but looks like a fun game to play with old phones by a Swiss customer!  Quote YouTube – Telefonzentralen Wurf Event

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Call Admissions Control with Communications Server 14

This article on nextHop gives an awesome overview of the Call Admissions Control in Communications Server 14; much more flexible and cheaper than a network based approach.   This article gives you a brief walkthrough of how to protect your … Continue reading

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How Communications Server Enables You to Replace, Enhance or Add to Your Legacy Communications Solution

With the disclosure of our voice capabilities at VoiceCon a couple of months ago, I have been getting involved in more and more conversations with customers on deployment. Specifically, many customers ask what they should do with their old PBX. … Continue reading

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Communicator as a “Generic” PBX Client

During VoiceCon, I heard a number of times from vendors that they wanted Office Communicator to act as a generic front end to their PBXs. This ask has often been cited by customers who have had conversations with these vendors … Continue reading

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VoiceCon Orlando 2010

What a week at VoiceCon Orlando! When I joined the Office Communications Server team back in August 2007, I personally was very new to the enterprise voice space and Microsoft was only just painting a vision of the world to … Continue reading

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